No audio and/or video from your computer
If you've joined a table from your computer and cannot hear, be heard, or be seen then follow the instructions below:
Other audio steps to check:
If you still have problems being heard, change the Recording settings in your Computer:
Currently ThePub.ie is best suited to be used in a browser on Desktop PCs and Macs. If you choose to use ThePub.ie on your smartphone please be aware of the following:Android OS
On Android operating systems, ThePub.ie should work for Chrome and Firefox out of-the-box. They are able to work with other browsers after Android Ice Cream Sandwich version (4.0).Apple
Apple has not yet made any announcement about their plans to support the technology ThePub.ie is built on in iPhone OS going forward. ThePub.ie team are working on a native iOS application, currently ThePub.ie will work in Safari on iPhones and iPads.
Click the three dots on the top right of the video feed and select mute video or hide video.
Double tap the video feed and select mute audio or hide video.
This does not mute your audio or hide your video for the other party you are muting - to do that you must mute/hide your own video/audio using the tools next to your video feed in the top left of your screen.
iOS (Apple iPhone or iPad)
Go to Settings > Privacy > Microphone
Settings > Privacy > Microphone
and switch on the toggle for Safari. - Note ThePub.ie is currently only supported on Safari.
Android (Samsung / HTC / Huwawei devices etc)
Go to Settings > Apps & notifications > App permissions > Microphone
Settings > Apps & notifications > App permissions > Camera
and switch on the toggle for the browser you are using - Chrome/Firefox etc. - Note depending on your device manufacturer this journey may be slightly different. Please consult your device user manual or online support if you run in to trouble finding the appropriate menu.